Refund policy

Returns & Refunds Policy

Because many of our items are handmade, curated, personalized, or produced in limited quantities, all sales are final. We do not accept returns or exchanges for change of mind, ordering the wrong size or style, or no longer needing the item.

Damaged or Incorrect Orders

Please inspect your order as soon as it arrives. If your item arrives damaged, defective, or different from what you ordered, contact us within 7 days of delivery.

Please include:

• Your name and order number

• A description of the issue

• Clear photos of the item, packaging, and shipping label

Requests submitted after the 7-day period may not be eligible for assistance.

Once the issue has been reviewed, we may offer a replacement, refund, store credit, or another appropriate resolution depending on the circumstances and product availability.

Return Shipping

Please do not mail an item back without contacting us first. Whether a return is required and who is responsible for return shipping will be determined on a case-by-case basis.

Unauthorized returns may not be accepted or refunded.

Handmade and 3D-Printed Items

Small variations in color, finish, texture, layer lines, or placement may occur in handmade and 3D-printed products. These natural variations are not considered defects.

Personalized and Custom Items

Personalized and custom-made items cannot be returned or exchanged unless they arrive damaged, defective, or were made incorrectly due to an error on our part.

Shipping Damage

Please keep all original packaging until your claim has been reviewed. Photos of the packaging may be required to submit a claim with the shipping carrier.

By completing your purchase, you acknowledge and agree to this return policy.